Background

The Government of NCT of Delhi has been undertaking various initiatives from time to time to improve the safety of women in public transport in the national capital. This includes gender sensitisation training of drivers of all public service vehicles, the introduction of bus marshals, GPS devices in all public service vehicles, the introduction of CCTV and panic buttons in buses etc.

Building on these initiatives and with a vision to make Delhi's public transport system among the safes among global cities, the Dialogue and Development Commission of Delhi (DDCD) has constituted a Task Force for Safety of Women in Public Transport that is working towards strengthening women safety and improving women's experience of public transport in Delhi. The Task Force will make recommendations and monitor the implementation of all initiatives being undertaken by all public transport agencies in Delhi related to women’s safety.

ToR of the Task Force

  • The Task Force for Safety of Women in Public Transport will work towards strengthening women’s safety and improving women’s experience of public transport in Delhi.
  • The Task Force will advise and monitor the implementation of all initiatives by Transport Department, GNCTD, and all other public transport agencies in Delhi related to women’s safety such as:
    • Bus Marshals Program: Assessing the effectiveness of the bus marshals programme and improving it.
    • Complaints redressal system: Working with the Transport Department and the Police to create a system to report incidents of harassment within buses, bus stops and terminals and complaints redressal
    • Standard operating procedures: Creating and adopting standard operating procedures for bus drivers, conductors, bus marshals and depot managers in preventing and addressing incidents of sexual harassment in public transport.
    • Creating and adopting SOPs (Standard Operating Procedures) for auto-rickshaw, e-rickshaw, Gramin Sewa, Rural Transport Vehicles (RTV) drivers etc.
    • Gender Sensitization Trainings: Evaluating and creating gender sensitization training modules, creating the terms of reference for appointing suitable agencies to conduct these.
    • Route Rationalization, Bus Terminals and ISBTs: Creating safer public transport multi-modal hubs (ISBTs and bus terminals) and ensuring that route rationalization proposals incorporate women and girls’ travel.
    • Other activities: Undertake research studies and assessments to better understand concerns of women regarding safety of public transport and measures to improve the same.
    • Ensuring that all activities to improve public transport mainstream women’s concerns and needs.
S.No. Name Designation
1 Mr. Jasmine Shah Vice Chairperson, DDCD Chairperson
2 Ms. Aswathi Muralidharan Member DDCD
3 Representative from Transport Department, GNCTD
4 Representative from DTC
5 Representative from DIMTS
6 Representative from DMRC
7 Representative from DCW
8 Representative from Revenue Department
9 Representative from Delhi Police
10 Ms. Sonal Shah Independent Consultant, Urban Planner
11 Ms Kalpana Vishwanath Co-Founder - SafetiPin & Board of Advisor- Jagori
12 Ms Monica Kumar Managing Trustee & Psychologist - Manas Foundation
13 Ms Anju Pandey Team Lead/Program Specialist EVAW - UN Women
14 Ms Sarika Panda Trustee - Raahgiri
15 Ms Anjalee Agarwal Founder and Executive Director - Samarthyam
16 Ms. Manisha Pandey Public Transport User
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